FAQs

If you don't find your answer here, please contact us by e-mail or phone (800-630-1663).

About The Program

Are interest rates fixed or variable?

Unlike many banks and other financial institutions, interest rates are fixed and as low as 5.99 percent.

What is customized patient pricing?

Your loan terms are custom tailored to your credit history, ensuring that you get the lowest possible rates.

Why do you offer a fixed rate program?

Interest rates have reached historic lows over the past few years. Many financial experts believe that rates can only go up. Fixed rates mean predictable monthly payments that won’t rise unexpectedly due to interest rate fluctuations.

How is my interest rate determined?

Your interest rate is determined by the length of the term and your credit information.

Can I finance the procedure through a bank?

There are personal loans available from most banks and credit unions. However, Springstone’s rates are generally much lower and with more flexible terms.

My doctor’s office accepts credit card payment. Why would I want to choose your payment plan instead?

Credit card interest rates are often variable. They are also generally higher, meaning that you will likely pay more in interest. With a payment plan from Springstone, you keep your credit card purchasing power available for other purchases and you get the security of a fixed rate with a fixed payment.

How much will my monthly payments be?

You can get an estimate of your monthly payments by using the on-line rate calculator

Is there a down payment?

There is no down payment. You simply make your monthly payments.

How do I know if my doctor’s office is eligible?

You can use Springstone to finance your or your child’s treatment at virtually any accredited practitioner’s practice. If you have questions about your doctor’s eligibility, call 800-630-1663.

How much can I finance?

You can finance any qualified dental/vision expenses that range from $2,000 to $40,000.

What can I use the plan to pay for?

You may borrow for full or partial procedure costs that range from $2,000 to $40,000. Contact a Springstone consultant for details.

What if I need to finance other procedures for my children or myself?

You can finance more than one procedure at a time, combining them so you have one convenient monthly payment.

I had a credit problem a few years back. Can I qualify for this program?

There are a variety of plans available for families with challenging credit histories. Credit guidelines are designed to approve as many applications as possible. Call a friendly Springstone consultant to discuss your unique situation.

How To Apply

Is there a fee to apply?

There are no application or origination fees.

When should I apply?

Apply when you have decided to move forward with your procedure.

How long does it take to receive a response to my application?

Credit decisions are typically made instantly. For the rare exceptions where a little more time is needed, applicants receive a decision within hours or the next business day.

If I apply and I am accepted, am I committed to your payment plan?

Absolutely not. There is no obligation associated with filling out an application. Once approved, you decide whether Springstone is right for you.

Who is eligible to apply?

Any adult having an elective procedure may apply. Parents or guardians of patients under the age of 18 are also eligible to apply.

How It Works

When is my first payment due?

It’s due approximately 45 days from receiving your signed loan agreement.

What are my payment options?

You can pay by check or opt for convenient automatic deductions from your checking or savings account. You will receive a coupon book outlining your payment schedule.

Does the money go to the doctor’s office or me?

The payment goes directly to your doctor’s office.

Can I pay back the loan earlier?

Absolutely. You have maximum flexibility, because there are no prepayment penalties and you’ll save on interest charges.

How can I find out the balance on my loan?

Call 800-630-1663 and a customer service representative can answer all your questions.

How do I apply?

Most customers prefer the speed and convenience of applying online 24/7. Most applicants get a decision within seconds.

You can also apply by calling 800-630-1663 from 8:00 am to 8:00 pm Eastern time. And you can apply on-line anytime!

If I have an existing loan, can I be approved for additional financing?    
Yes, please contact customer service at 800-630-1663 to see if you can be approved.  Please note that the minimum amount  is $2,000 and the maximum amount is $40,000.  When applying for additional financing, please keep in mind that rates and terms may vary depending on the amount financed and credit history.
Springstone Logo Welcome to Springstone
$ over